Description based on the Specified Commercial Transactions Act
| Shop name | Sendai Kaleidoscope Museum Online Museum Shop |
|---|---|
| Distributor | Ochi International Co., Ltd. |
| Sales Manager | Yasunori Ochi |
| location | Sendai Kaleidoscope Museum, 1-2, Moniwa Matsuba, Taihaku Ward, Sendai City, Miyagi Prefecture, 982-0251 |
| telephone number | 022-304-8080 |
| Fax number | 022-304-8082 |
| email address | sendai-t@fsinet.or.jp |
| Home page | https://store.sendaikaleidoscope.com/ |
| Products | Various kaleidoscopes |
| Licenses and Qualifications | no need |
| Sales volume | Products are available while supplies last. If the product you ordered is out of stock, we will contact you by phone or email. |
| Required fees other than the product price |
Shipping fees (1,000 yen flat rate for all of Japan) apply. *Please note that shipping fees to Okinawa and remote islands may vary depending on size and weight. If your order incurs additional shipping charges, we will contact you via email or phone after your order is confirmed. *For international shipments, you may be required to pay customs duties and value-added tax (VAT) upon arrival in your country. These fees are your responsibility and will be calculated based on the total purchase amount. |
| Application expiration date | Please make payment within 10 days of placing your order. If payment is not confirmed within 10 days of placing your order, your order will be canceled. |
| Delivery time | We will ship your order within 3 business days after confirming your payment. If you are in a hurry, please contact us and we will do our best to accommodate you. |
Returns and defective products
| Return period and conditions | Returns must be made within 7 days of the product's arrival date. Please note that we will not be able to accept any requests for returns or exchanges after that date. Returns and exchanges will only be accepted if there is an initial defect. Please note that we cannot accept returns due to customer convenience. |
|---|---|
| Return shipping fee | We will bear the cost of replacing defective products and products delivered in error. |
| defective product | If you receive a defective product, we will check our inventory and replace it with a new or equivalent product. Please contact us by email or phone within 7 days of receiving the product. Please note that we will not be able to accept any returns or exchanges after this date. |
About payment methods
| Payment Method | Credit card payment |
|---|---|
| Payment deadline | Immediately after the purchase procedure by credit card payment |
